Thursday, 1 March 2012

Helpline for board got 10,000 calls last year

AHMEDABAD: Gujarat Secondary and Higher Secondary Education Board (GSHSEB) has launched a toll-free helpline 1800 233 5500 for students of SSC and HSC science and general stream. They can seek answers to their queries regarding the exams and alleviate their anxiety. Officials said that analysis of over 9,000 calls received in 2011 revealed that 70% callers were students who cleared their doubts regarding the paper style, preparation for exams and tips on how to score better marks.
Thirty per cent calls are from students who are stressed about the exams and seek help with regards to enhancing their memory, tackling anxiety and pressure from the parents and teachers about their performance in the exams.
Officials said that of the 9,946 calls received by the helpline, 840 were from students who were intelligent and had scored between 80% and 90% in the prelim exams but were in doubt of performing well in the board exams.
"Maximum anxiety is seen among brilliant students who scored very good marks in the prelim exams. The students are under immense pressure not only from parents, teachers but also themselves. They want to perform the best. So, they feel anxious. Many want to seek a drop", said officials.
Most of the calls (2,138) were from Ahmedabad, while 912 from Rajkot, 783 from Bhavnagar, 205 from Panchmahal and 95 from Dahod.
SSC students who were appearing for board exams for the first time made maximum 6,043 calls. Their main queries included how to write the exam to score better, whether the questions would come from guides or supplementary books or should they stick to only textbooks.
HSC (science) students made 1,450 calls. Their queries related to mainly four main subjects - maths, physics, chemistry and biology.
Students also asked for how many hours they should read and got special tips about writing the paper in a better manner.

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